Francis J Duggan
Francis J Duggan | Sales Manager | Consultant | Sr. Account Executive | Money Expert | Entertainer | Author | Investor
Francis J Duggan's Bio:
Francis J Duggan's Experience:
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Senior Account Executive: New Business Development, Sales Manager, CRM, Project Manager, Consultant at RealScout
2013 - 2014 | Mountain View, CASales Manager at RealScout ۩ RealScout July 2013 – February 2014 (7 months) Chief Evangelist ۩ RealScout March 2013 – July 2013 (5 months) ★ Employee #1. Expanded sales team to 5 new California territories and the state of Washington in 9 months increasing revenue, market share, strategic alliances, and company exposure ► Developed a customer loyalty program raising retention from 20% to less than a 10% loss annually ► Sole revenue made company profitable within 1st year before venture capital funding ► Helped orchestrate RealScout's brokerage wide contracts including: • Hill & Co Real Estate • Zephyr Real Estate • Sotheby's International Realty ► Project Manager: • Salesforce implemented company wide • Inman Technology Conference where RealScout was awarded incubator funding • National Association of Realtor Conferences • Recruiting events • SCCAOR Conference (Santa Clara County Association of Realtors) • CAR Conference (California Association of Realtors) • RealScout's Annual Real Estate Tech Summit ► Created training materials, quotas, call scripts, pitch books, inside/outside sales protocol, territories, and a new customer service division due to increased sales volume
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Account Executive: New Business Development, Money, Client Relationship Management, Inside Sales at Apple
2012 - 2013★ Top 5 amongst money generators consistently exceeding performance goals ► Delivered an exceptional customer experience with Fortune 500 companies to sole proprietors ► Influenced and mentored co-workers acting as a sales role model and an expected standard of the account executive role ► Provided technology solutions and generated strong customer loyalty inspiring and educating others about all that Apple has to offer ► Developed both new and existing business relationships through a balanced sales and service model ★ Boston Consulting Group, The World's Most Innovative Companies Top 5 (2013) 1. Apple 2. Samsung 3. Google 4. Microsoft 5. Toyota
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Senior Sales & Supply Chain Coordinator North America, Operations Specialist, CRM, Money Management at Transammonia
November 2010 - January 2012 | Tampa, FL★ Obtained sales contracts with Fortune 500 companies fulfilling their Sulfuric Acid and national logistic requirements. Key Accounts include DuPont; Chevron; Freeport McMoRan; Dow Chemical; International Paper; Kennecott; Newmont Mining ► Generated incremental business with existing customers and acquired new accounts identifying their needs and creating demand ► Managed Transammonia’s only sulfuric acid plant and performed all business functions; capacity 16,000 tons ► Supervised 135 railcar fleet in repairs, renewals and lease negotiations. Created purchase and sale contracts for company operations ► Formalized annual budget and ran analyses to determine top profit margin for logistics throughout North America. Forecasted future business opportunities through quantitative analysis Supervise 135 car rail fleet, repairs, renewals and lease negotiations Formalize annual budget and run analysis to find/determine the best margin throughout North America Generate incremental business with existing customers through identifying their needs
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Business Analyst: Accounting, Project & Money Management, Finance and Risk Reporting at Ultimate Medical Academy - Temp
June 2010 - November 2010 | Tampa, FL★ Developed organizational and program budgets with upper level management ► Assisted students in Title IV packaging, FASFA completion, and various money aid requirements ► Produced new reports for Senior Vice Presidents in each division adjusting and streamlining business processes ► Analyzed corporate financial statements
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Financial Advisor: Money Management, Door-to-Door Sales, Business Development, Consultative Selling at Edward Jones
June 2009 - July 2010 | Newton, MA★ Licensed Series 7, Series 66 and Life, Accident and Health Insurance Advisor. Produced $21M in assets under care in 1 year ► Clients generated door-to-door in residential neighborhoods and businesses through effective sales strategy and territory planning ► Sales performance resulted in construction of the Newton, MA Edward Jones office dedicated to my practice ★ Fortune, Best Companies to Work For Top 5 (2014) 1. Google 2. SAS 3. The Boston Consulting Group 4. Edward Jones 5. Quicken Loans
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Sales Intern: Financial Consultant, Cold Caller, Investment Analyst, New Business Development at Merrill Lynch
June 2008 - August 2008 | Washington, DC★ Converted 27 out of 125 leads into new customers and helped manage clients portfolios ► Attracted new clients using multi marketing techniques including cold calling, mass mailers, and email campaigns
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Sales Intern: Financial Consultant, Cold Caller, Analyst, Corporate New Business Development at Oppenheimer & Co.
June 2008 - August 2008 | Washington, DC★ Competed in an intern-wide stock simulator competition placing 1st out of 10 for largest portfolio return ► Cold called for Branch Manager to recruit new financial advisor's ► Shadowed on the New York Stock Exchange through Oppenheimer's discretion ► Assisted financial advisor's in researching and choosing stocks for client’s portfolios
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Client Services/Insurance Products Representative at Putnam Investments
September 2006 - June 2008 | Franklin, MAInformed customers about products and services, handling over 400 clients weekly. Trained in 3 new systems in 7 months handling both insurance and general mutual fund products. Competed against 3 offices and 40 employees in a 2 round pitch competition placing 3rd overall. Completed maintenance requests, resolve customers problems and confirm appropriate changes were made in timely fashion. Scored above average call handling rating for career.
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Account Executive at J.Crew
2007 - 2008 -
Client Services Specialist: Insurance Products Representative, Analyst, Customer Retention, CRM at Putnam Investments
2007 - 2008★ Placed 3rd in pitch competition versus 40 employees and 3 offices. Ranked above average in call handling rating ► Advised customers regarding products, services and maintenance requests managing over 400 clients weekly. Trained in three new systems in seven months handling both insurance and general mutual fund products
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Founder & CEO at Stealth Mode Startup
April 2014
Francis J Duggan's Education:
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Babson College - Franklin W. Olin Graduate School of Business
2012 – 2014Master of Business Administration (M.B.A.) -
College for Financial Planning
2012 – 2012Concentration: Accredited Asset Management Specialist -
Bridgewater State University
2005 – 2009Bachelor's DegreeConcentration: Accounting & Finance Minor: Business Management -
The Washington Center for Internships and Academic Seminars
2008 – 2008Concentration: Entrepreneurship/Entrepreneurial Studies -
Central Catholic High School
2003 – 2005High School -
Lowell Catholic High School
2001 – 2003High School
Francis J Duggan's Interests & Activities:
Honors: 2009 Class Marshal, Adrian Tinsley Research Grant, 2009 Who’s Who Amongst Students, The Wall Street Journal Award Professional Memberships: Sigma Beta Delta Honors Society, Newton Economic Development Committee, Newton/Needham Chamber of Commerce, So. NE. Entrepreneurs Forum, American Marketing Association, San Diego Habitat for Humanity Active Day Trader, Familiarity with FAR and DFAR, Six Sigma, Financial Analysis, Accounting, Supply Chain Operations, Marketing Analysis, Project Management, Budgeting, Logistics, Business Law, Risk Management, Strategy Development Computer: Microsoft/Mac Office Suite, Access, Peachtree, Photoshop, SPSS, HTML, SAP, YouTube, Twitter, LinkedIn